FAQ

frequently asked questions

General

We thought you’d never ask! Giftologi is the first of its kind multi-purpose online gift registry in Africa, launched in Ghana.

Multi-purpose gift registry means you can use Giftologi for ANY occasion. The registry, products and treats we provide are not limited to one specific event or category.

Yes! Once you create an account you will be able to access the Giftologi shop and spoil yourself, without creating a registry.

You can create a gift registry up to 6 months before your event/occasion. Gift registries close automatically 2 weeks after the event/occasion date.

It’s pretty simple! When you have any celebration coming up, where gifting is appropriate, you can use an online gift registry to curate a wishlist of items you would like to receive as gifts from your friends and family. 

You then share the wishlist (your registry) with your friends and family either via social media, email, Whatsapp or by giving them your unique registry URL. Your friends and family then come on our website, find your gift registry, select and buy an item for you and we wrap and deliver the item to you in time for your celebration.

We get this one a lot because most gift registries cater only to weddings either online or in-store. Giftologi is for here for ALL your celebrations. This covers birthdays, weddings, bridal showers, baby showers, anniversaries, house warming parties etc. Everyone is welcome!

Cash fund

Giftologi cash funds allow you to set an amount with different cash products and quantities your friends and family can contribute money towards your cause.

For example, if you wish to have GHS 5000 towards your honeymoon, you can select two GHS 1000 products (making GHS 2000), four GHS 500 products (makes GHS 2,000 and adds to GHS 4,000) and finally add ten GHS 100 products (GHS 1,000). This will bring you to a total of GHS5,000 and give your friends the chance to give according to their limits.

Alternatively, you can select the GHS 1000 product and set the quantity at 5.

You can call +233 598608892 for further assistance.

The integrity of Giftologi, as well as safe user experience, are key to us. We require that a death certificate be shared with us in order to create a cash fund for funerals to verify that the gift registry owner is indeed bereaved.

Cash funds are great for funeral donations, contributions to honeymoons or any other experiential gifts as well as group gifting which requires multiple people to purchase an item.

We will send payment to the account details entered following confirmation from the registry owner minus a 5% commission, 2 weeks before and 2 weeks after if additional funds have been added after the first payment.

Creating a registry

You can create a registry as early as 6 months to your event. We advise you create your registry as early as possible to give your friends and family ample time to purchase all your gifts. The latest we advise you create your registry is 2 weeks to your event/occasion.

Only if you want it to! You have the option to make your gift registry private so that only people you share it with can access it.

Nope! Creating a registry is absolutely FREE!

Try and have a good mix of prices in your registry so that all your guests can find items within their respective budgets.

Manage a registry

You will receive an email informing you of the product being unavailable so you can update your registry with another product of your choice.

Certainly, head to Manage Registry any time after creating your registry and remove or add items to your registry as long as they have not been purchased yet.

You will receive an email notifying you about the purchase and the item will gray out in your gift registry.

Delivery

Not at the moment, but we are working on it.

Deliveries take between 2 to 4 weeks depending on the proximity of the purchase date to the event/occasion date.

Yes we accept Visa and Mastercard payments, for your convenience.

Vendors

Register here or just shoot us a message at sales@mygiftologi.com

An additional sales channel and free advertising. More revenue at no cost.

Not a pesewa. It’s free to be listed…for now.

We handle all deliveries unless the vendor has a vendor-delivery policy attached to a product, usually due to its size, fragility or installation needs.

Exchange & Refunds

Unfortunately, we as well as our vendors do not do exchanges. We ensure you are getting what you asked for in the most pristine condition possible.

Yes, we offer Giftologi store credit for refunds, not cash refunds, on items that have manufacturing defects or are damaged during delivery.

Yes, we accept returns for items that have a manufacturing defect or are damaged during delivery. We then offer store credit as a refund or exchange for the same product.

Guests

You can either put the registry URL in your browser directly or search on Giftologi under “Find Registry” using the gift registry owner’s name, event title or event date.

Yes, please! Choose to deliver the purchased products to yourself, during checkout, instead of the gift registry owner.

We want to be able to keep you informed about your order and the registry you have been invited to view every step of the way.

Currently, you are able to send a sweet note on a customized Giftologi card along with your gift.

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